Utah Telehealth Network

Training Materials

Video Etiquette Tips -- Tips for a successful video conference.
Troubleshooting Polycom PVX Audio -- The Polycom PVX is a neat little desktop videoconferencing system, but often loses its audio settings which are easy to restore.
Room Design Checklist -- Each videoconference room is a custom configuration. They all have unique quirks and features about them. Each one can dramatically affect the way people interact through videoconferencing. This section explains the basics variables in room design.
Types of Web/Video Connections -- Showing some of the multiple ways video connections can happen.
Video Conferencing Products -- This document is intended to give an approximate view of videoconferencing products and prices, to be used only as a starting point for information gathering. It does not list every product, feature or precise costs. UTN welcomes the opportunity to assist with specific product selection and the acquisition of detailed quotes.

Interacting with Firewalls using Fixed ports and Polycom H.323 products -- H.323 uses a single fixed TCP port (1720) to start a call using the H.225 protocol (defined by H.323 spec) for call control. Once that protocol is complete, it then uses a dynamic TCP port for the H.245 protocol (also defined by the H.323 spec) for caps and channel control.
Gatekeeper Registration -- There are two very good reasons for a videoconference endpoint located on the UTN network to use the UTN gatekeeper. One is that it may then use call registered devices. The second is that the videoconferencing system can be portable, using DHCP to obtain an IP network address, but still maintain the same videoconference address for use by others.
Standard Videoconferencing Requirements for Connecting to the Utah Telehealth Network -- Every system that connects to the UTN bridge or member must be capable of dialing and receiving videoconference calls. These guidelines help ensure a quality connection.
Technologies of Telehealth -- There are four classes of end-user equipment currently used on the Utah Telehealth Network. The majority of endpoints use Polycom models although UTN can support endpoints from all major vendors including Tandberg and Lifesize.
Implementing a Video Conference Bridge -- This training will cover the process used in implementing a video conference bridge. It is intended to be a technical follow up on evaluating bridges and gatekeepers.

TeleStroke - Model for Supporting Physician Homes -- Detailed diagram of Physician homes set-up and support.
Prisons - Model for Prison Clinics -- Detailed diagram of Prison clinic set-up and support.